Q&A

The minimum age required to access the thermal facilities is 16 years, and 18 years to receive a treatment.

No reservations are required for the Nordic Experience. On busy days, a waiting period may be required to access the facilities if the site capacity is reached.

No, we suggest you choose one of our packages if you wish to add the Nordic Experience to your treatment.

We ask that you respect the silence everywhere on our site except for the central terrace where whispering is allowed.

No. At Spa Nordic Station, we believe that wellness should be accessible to everyone. That is why bathrobes are not included in our prices. If you wish to have extra comfort for the duration of your visit, the rental of the bathrobe will cost you $10. It is also possible to bring your own from home.

There is no time limit. You can enjoy our facilities as long as you want during our opening hours.

No. Once you have paid for the access to the facilities, you cannot leave the site and return later.

There is no restaurant on site. However, salads, wraps, pastries and beverages are available. It is not permitted to bring in outside food.

No. We invite you to visit our Townships favorites page to find out about partner accommodations in the area.

We are located at 285 chemin des Pères in Magog, Quebec, 2 minutes from exit 115 of Highway 10.

It is possible to cancel or modify your reservation without charge within 24 hours before your appointment time. The full amount will be charged to the credit card left as a guarantee if this policy is not respected.

All our gift certificates and cards are transferable from one person to another (except for multi-visit cards), non-refundable and non-cashable.

There is no expiration date on gift certificates or cards purchased on spanordicstation.com or on site.

Monetary gift cards can be used on all our services, packages and products.

No. Spa Nordic Station does not have a partnership with Wayspa.

No, taxes are not included in the prices displayed on our website.